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The package was received today (Friday) at my home via Fedex. I haven't opened it yet but wanted to let you know that I greatly appreciate the excellent follow up and service. You will be hearing from me again as a customer and I will recommend your company to others.
by: neilow
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Netgear
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Xpresshw Replacement 3-Years: Netgear Xpresshw For Category 4 Products, Provides Expedited Hardware Replacement Coverage For 3 Years.

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PRR0334-10000S
Same Day
Yes

$95.00


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General Information:
NETGEAR understands that the integrity of your network directly impacts the success of your business. This is why we have designed a cost-effective and flexible portfolio of service offerings which suit your business needs. Backed by a team of NETGEAR's R&D engineering, our technical support engineers will ensure that your NETGEAR products operate even more efficiently and reliably, enabling you to focus attention on your core business.
Manufacturer Netgear, Inc
Manufacturer Part Number PRR0334-10000S
Manufacturer Website Address www.netgear.com
Brand Name Netgear
Service Name ProSupport XPressHW
Product Type Service
Service Information:
Service Type Maintenance - Replacement - Electronic and Physical Service
Service Description 9x5 Next Business Day
Service Details
  • In the event of a hardware failure, NETGEAR will expedite delivery of a replacement hardware for next-business-day arrival
  • Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements
  • Monday through Friday from 8am to 5pm local time, excluding NETGEAR holidays. Calls must be received by 6 PM (EST) for NBD hardware replacement delivery
  • Provided Support Software Support
    New Releases Update
    Replacement
    Service Availability 9 Hours/Day x 5 Days/Week
    Response Time ( Next Business Day )
    Service Duration 3 Year
    Product Support
  • GSM7352S
  • Ground (Delivery within 2-7 business days) = FREE
    Two Day Air (Delivery within 2 business days) = $28.00
    Priority (Delivery within next business morning) = $45.00
    U.S Mail Priority(AA,AE,AP only) = $33.00

    * OH,CA,WA,MA are subject to Applicable State Taxes.

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