I didnt expect to get a call back and even more was shocked to get this email after I just checked my voicemail. Thats going above and beyond on customer service. I will definately order from you guys again! I know sometimes customer support is a thankless job but just to let you know...I ordered online and never even spoke to anyone till this time and you made a big difference in the deciding factor of me using your company more in the future! eripley